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James Brazier

Commercial Innovation Director, ISS UK & Ireland

An informative white paper unveils how AI will soon craft office environments that are as intelligent and dynamic as the people within them.


A new whitepaper from ISS, ‘Rising Above the Noise: What AI Means for the Built Office Environment,’ provides a grounded perspective on the future interplay between artificial intelligence (AI) and the evolution of workplace environments. Steering away from the abstract, it offers a detailed examination of AI’s prospective impact on the office spaces of tomorrow. 

Energy: smart grids and decarbonisation 

AI is set to revolutionise energy management within office buildings — driving the development of smart microgrids and supporting ambitious decarbonisation strategies for a more sustainable and energy-efficient future. 

Building sustainability: intelligent design and operation 

Pioneering the next wave of sustainable building practices, AI will enable the creation of living, responsive structures that optimise their own operation and maintenance to significantly reduce their environmental footprint. 

AI stands at the forefront of a new era in
information security, bolstering defences
and creating trust within the digital
infrastructure of modern offices.

Workplace experience: cultivating human connection 

Envisioned as the new catalyst for workplace enhancement, AI will play a key role in designing spaces that nurture creativity and collaboration — fostering a work environment that prioritises human wellbeing alongside productivity. 

Talent attraction and retention: creating inclusive cultures 

AI will change the landscape of talent management by enhancing recruitment and retention strategies. With a focus on human-centric values, AI will help build a workplace culture that attracts, mentors and retains diverse talent. 

Information security: fortifying trust and safety 

AI stands at the forefront of a new era in information security, bolstering defences and creating trust within the digital infrastructure of modern offices. It will safeguard data and the people who rely on it every day. 

A grounded vision for AI integration 

ISS’s white paper serves as a testament to our strategic and thoughtful approach to integrating AI into the workplaces of the future. It outlines a future where AI will not only enhance operational efficiency but also enrich the human experience, ensuring that workplaces remain spaces where people thrive.

As we move forward, ISS is dedicated to turning these insights into action, proving that when harnessed effectively, AI will be a powerful ally in creating workspaces that truly embody the principle that ‘people make places.’ 

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