Business & Industry
Future of Work 2024
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What flexibility means to the rapidly changing workplace of tomorrow
Flexible work, driven by technology and changing workforce needs, boosts productivity, wellbeing and talent retention in the Fourth Industrial Revolution. Over recent months, we have heard more organisations demanding a return to full-time back in the office. However, I believe that the future of work is not just how much time you are at your...
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Global Digital Compact: new foundations for AI governance
The recent unanimous adoption of the Global Digital Compact (GDC) at the United Nations Summit of the Future marks a turning point in international digital cooperation. The comprehensive GDC framework, rooted in human rights, global collaboration and international law, sets forth a collective vision for a more inclusive, fair, secure and sustainable digital future. International...
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Why the office needs a UX strategy
Just as consumer behaviour has changed in recent years, so too have the preferences of office workers. Here’s how to keep up with changing expectations. Expectations of what the office should offer are soaring, particularly from Gen Zs (born between 1996 and 2010, approximately). To satisfy those expectations, office spaces need to learn from the...
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Intelligent employee service helps workforce to work smarter
Intelligent AI-driven employee service solutions are helping companies — and their staff — navigate the changing work landscape. Virtual assistants and chatbots are already embedded in the landscape of intelligent customer service. Consumers now expect similar efficiency in their interactions with their own workplaces. Enhancing employee service Matthias Göhler, Chief Technology Officer EMEA at Zendesk,...
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How key trends and challenges are shaping the UK’s work landscape
Christian van Stolk, Executive Vice President of research institute RAND Europe, highlights the main challenges and developing trends impacting UK workplaces. What are the challenges you’re seeing within the UK’s future of work? Christian van Stolk: One challenge is the high level of economic inactivity we have. This is quite distinct from other countries and...
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Proactive choices that can guide tech’s impact on the labour market
The impact of technological change on the labour market relies on human decisions made by policymakers, corporate leaders and everyday citizens. Ultimately, we determine the future of work. Technological progress is not guaranteed to create unemployment. The future of the labour market is something we will all shape. How tech has generated more jobs Technology...
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Insights from report highlight why UK workplaces must improve neurodiversity support
One in five adults in the UK identify as neurodivergent. This includes autistic people, dyslexic people and other neurotypes such as ADHD, dyscalculia, dyspraxia and tic disorders. Despite growing awareness, the neurodivergent community still needs empowerment, recognition, help and guidance. This becomes clear when navigating an increasingly complex workplace; a factor highlighted in our recent report,...
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Benefits of flexible working for an evolving workforce
The workforce of today and tomorrow is different to previous generations, considering age, gender and attitudes to work-life balance. Can flexible working unlock their potential? The modern workforce is more diverse than ever. More people are combining paid work with caring responsibilities for children, older relatives and others who need support, while a third of...
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From pause spaces to recovery areas: how neuroinclusive design improves wellbeing
Find out why designing flexible, tailored and multifaceted workspaces with neurodiversity in mind allows teams to thrive at work. According to recent research by Deloitte, between 10% and 20% of the global population is neurodivergent — with conditions that include autism, dyslexia, dyspraxia, dyscalculia and ADHD. With other research suggesting that teams with neurodivergent workers...
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Why responsible directors are the key to the future of work
Responsible directors are crucial for the future of work, and our new Code of Conduct supports them in fostering trust and driving positive change. In today’s rapidly evolving business landscape, the role of directors has never been more crucial. They are key to ensuring that businesses not only thrive but also contribute positively to society....