Business & Industry
Future of Retail & E-commerce 2025
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AI is reshaping retail search: what this means for your brand
The retail industry is heading into uncharted political and economic waters amid changing shopper behaviours and how products are discovered and bought. These shifts offer a real opportunity. At Shoptalk, we’re excited about the possibilities. Because we’ve never known so much about our customers before, at such scale, or had the computing power and tools...
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Smarter energy, stronger business: unlocking the value of half-hourly meter readings
Energy prices are easing after years of volatility, but uncertainty remains — posing ongoing cost pressures for small businesses with already tight margins. Working in EDF’s small business team, I see the pressures our customers face every day. Many are juggling rising costs, decarbonisation targets and the challenges of an increasingly complex energy landscape. That’s...
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Rethink content operations to drive personalisation at scale
Learn why modernising content operations is vital to increasing efficiency and providing the personalised experiences customers want. Retailers are under immense pressure to do more with less. Rising operational costs, fierce competition and cost-conscious consumers are straining marketing budgets — but shoppers are demanding more from their digital experiences. Consumers’ digital expectations Consumers expect instantaneous...
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Why retailers must master data management to thrive in the ecommerce era
Retailing, one of our oldest trades, has survived many periods of growth and recession. It has adapted and evolved. Let’s all agree that ecommerce is a form of retailing and not a separate activity. The future of retail in the UK will invariably throw up many more different challenges, and yet, retail will find a...
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Empowering independent retailers: leading event for scale-ups offers opportunities for growth
Small and independent retailers in the UK are navigating one of the most complex and competitive landscapes in decades. Economic volatility, rising operational costs, digital transformation and evolving consumer expectations are creating both enormous pressures and exciting opportunities. Optimistic retailers expand globally The KPMG Private Enterprise Barometer 2025 reveals that over 90% of private retailers...
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Retail brands are moving faster – here’s how they’re doing it
Brands can suffer when product images and information are spread across different systems. A centralised hub makes this key material more accessible — and businesses more efficient. Brand consistency isn’t just a nice-to-have. It’s crucial for building customer trust and loyalty. Yet, the steady proliferation of sales and marketing channels — from ecommerce platforms and...
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How to thrive in cross-border commerce today
Brands that enter new markets need a partner with local knowledge and compliance expertise, says Marios Iacovou, CEO of global expansion company, Filuet. How has the cross-border commerce landscape changed in recent years? Covid-19 acted as a catalyst for ecommerce global expansion. After Covid-19, the geopolitical events of 2022 and now trade wars have changed....
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Retailers bring it all together through unified commerce
Unified commerce and AI will define retail in 2025, a potentially definitive year amid economic challenges and a new wave of technology. Despite predictions of a delivery-dominated future, retail in 2025 thrives on unified commerce, blending physical and digital channels, while AI’s growing role signals another pivotal shift ahead. Visitor footfall to malls and stores...
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Warehousing: the backbone of modern retail in a fast-changing market
The retail landscape is shifting dramatically. Omnichannel commerce is redefining how consumers browse, buy and return products. Social media platforms like TikTok have become powerful hubs, providing endless choice and seamless shopping. Younger consumers, in particular, are weaving together multiple sources of information before making purchasing decisions. Such complex and dynamic shopping behaviour is placing...
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Young entrepreneurs want to give high street stores new life
Learn why attracting and supporting the next generation of entrepreneurs is crucial for maintaining a thriving local economy. Our research found that younger business owners are utilising the benefits of social media to create their own businesses and build their customer base. Yet, this doesn’t mean they are done with the traditional high street. Entrepreneurs want...