Business & Industry
Manufacturing our Future 2019
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Servitisation delivers customer outcomes, not just goods
Process manufacturers are starting to bring capacity back home and that is exposing a skills gap schools and industry must work together to fill. Process manufacturing is seeing fundamental change as customers are demanding a ‘wrap around’ service that opens up the opportunity for longer-term relationships, which extend beyond simply selling products. According to Iain...
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People no longer buy products; they want a full service experience
Digital transformation is allowing process manufacturers to build connected supply chains and forge closer links with customers Q: How do you describe process manufacturing to distinguish it from other types of manufacturing? A: Essentially, it comes down to putting different ingredients (a recipe or a formulation) into a process to make a finished product. Food...