Business & Industry
Agentic Payments & AI Literacy
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How can agentic payments and trust move at the same speed?
AI agents are already discovering, choosing and paying on a business’s behalf, but almost nobody can prove which one acted or on whose authority. Narrowing that gap requires more than technology, according to industry leaders. How far would you trust an artificial intelligence agent to spend your money without checking first? Agentic payments enable software...
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Small businesses can’t afford ‘blind trust’ when using AI
AI promises to create insight and capacity for small business owners. But without the right skills and leaning on experts to help, it can have risks. When a small business uses artificial intelligence in a thoughtful, safe and well-managed way, the results can be game-changing. “There’s no doubt that it offers strong efficiency gains,” says...
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Human oversight of AI is ‘not optional’ for small businesses
A small business owner reveals how she used AI to develop her operations, become more efficient and build financial confidence — but always with oversight from human experts. If you’re a small business owner who has never used AI before, there are some myths and misconceptions to be aware of. For example, while it’s true...
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Successful AI adoption needs more than just technical talent
As organisations move from experimenting with AI to deploying it at scale, success will depend on how well people work with — and oversee — the technology. The AI skills gap (the mismatch between rapid artificial intelligence adoption in the workplace and workforce readiness) is usually talked about in terms of technical talent. At AI-enabled...
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Everyone has an AI strategy — few have an AI delivery strategy
AI has moved from possibility to delivery, but many firms lack the skills, structures and accountability to scale. Success will depend less on technology than on sourcing the right people to implement it. AI has become the defining boardroom conversation of our time. Across every sector, organisations are publishing roadmaps, launching pilots and exploring how...