How did you start your career?
My passion for cyber security began when I was working at the bank’s contact centre, dealing with, for example, how RAT (remote access Trojan) attacks are executed. Then I became one of Barclays’ Digital Eagles – a bank initiative which helps people get the most from digital – and began hosting a series of cyber workshops to ensure colleagues were trained to spot fraud.
I also started working closely with the Economic Crime Unit at Merseyside Police and, over time, gained a 360-degree perspective on fraud. It’s now my job to ensure that the bank and our customers remain cyber-protected.
What skills are needed for a role in cyber intelligence?
Good communication, organisation and time management skills, plus an understanding of cloud security and cyber-enabled fraud. You’ll be dealing with a lot of data, so experience of Excel, too! Ultimately, though, you need a passion for your chosen area – mine is customer security – and a desire to learn.
Why should someone consider a career as a security analyst?
The role is very challenging, but it’s also extremely rewarding. As fraudsters become more and more sophisticated, this is an area where our skills will always be needed.
What advice would you give someone wanting to change their role and to get into tech/cyber?
I was always good at IT and fascinated by fraud and security – but my degree is in fashion promotion. I’m an example of someone who got into tech/cyber-security from a completely different background. I’ve progressed because I’m passionate about what I do.
The tech world continues to evolve and there’ll always be new opportunities to explore. Plus, you learn as you go. If you’re prepared to work hard, you’ll rapidly enhance your skillset which you can then adapt and apply to a variety of different areas.
Hear more from Barclays Women in Technology
“The gender imbalance in technology doesn’t just represent a missed opportunity for women and society, but also for businesses. There is a growing body of evidence that having a more diverse workforce, including an equitable gender balance, makes for a better business. Put simply, diversity is a business advantage.”
Jayne Opperman, Managing Director, COO of Barclays UK
Learn more about opportunities in technology, at Barclays, here.